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privacy policy

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Our Privacy Policy

 

Last updated: 01 JULY 2025

At Only Child Art Club, we are committed to protecting your privacy as a customer and online visitor to our website. We use the information we collect to provide you with the best possible service. We respect your privacy and the confidentiality of the information you provide, and we adhere to the Australian Privacy Principles.

Please read our privacy policy below carefully.

 

Information We Collect

 

In the course of your visits to our website or use of our products and services, we may collect the following personal information:

  • Name, company name, email address, and telephone number

  • Credit card details and billing address

  • Geographic location and IP address

  • Survey responses, support queries, blog comments, and social media handles

Our services are not directed to persons under 18. We do not knowingly collect personal information from anyone under 18. If we become aware that a child has provided us with personal information, we will delete it as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with personal information without your consent, please contact us.

You can review, correct, update, or delete your personal information by logging into your account or by contacting us directly.

 

How We Use Your Information

 

We use the information we collect to deliver our services to you.

Personally Identifiable Information: We use this information to:

  • Communicate with you and provide technical support

  • Notify you of updates and offers

  • Share useful content and measure customer satisfaction

  • Provide a personalized website experience

Marketing communications are only sent if you have requested or subscribed to them. You can opt out at any time by unsubscribing or emailing us, and your request will be actioned immediately.

Non-Personally Identifiable Information: We also use information in aggregated and anonymized forms to improve our services, including:

  • Administering our website and producing reports and analytics

  • Advertising our products and services and identifying customer needs

Any information you choose to make public, such as blog comments or testimonials, can be seen by others.

 

Storage and Security of Your Information

 

We take all reasonable steps to protect the confidentiality of your personal information. All information we receive from you is stored on secure servers, and any credit card information is encrypted before it is transmitted.

To deliver our services, we may transfer information we collect about you across borders for storage and processing in countries other than Australia. If your personal information is transferred and processed outside Australia, it will only be sent to countries that have adequate privacy protections.

We retain your personal information for as long as it is needed to provide services to you and to comply with our legal obligations. In the event of a security breach, we will notify you in compliance with the law.

 

Cookies and Pixels

 

A cookie is a small file that helps us improve your web browsing experience. It collects information about your browsing behavior but does not access personal information like your name, address, or phone number.

Our website uses cookies to:

  • Analyze website traffic

  • Enable social media sharing features

  • Help us provide a better website visitor experience

Additionally, cookies and pixels may be used to serve relevant ads to you through third-party services such as Google Adwords and Facebook.

 

Sharing and Disclosure of Your Information

 

We do not and will not sell or trade your personal information. Your details are only disclosed to third-party suppliers when it is required by law, for payment processing, or for goods and services you have purchased.

To protect your rights, we may from time to time need to disclose certain information, including your personal data, to comply with a legal requirement like a court order or subpoena. If there is a change of control in our business, your information could be transferred to a purchaser under a confidentiality agreement. We would only disclose your personal information in good faith and where required by law.

 

Links to Other Websites

 

This website may contain links to other websites for your convenience. Please be aware that we are not responsible for the privacy practices of those sites. We encourage you to read the privacy statements of every website that collects personal information.

 

Changes and Contact

 

This policy is subject to change. We may modify this policy at any time, and all changes will be effective immediately upon posting them on this website. Please return periodically to review our privacy policy.

If you have any questions or concerns about this policy or the use of your personal information, please contact us at hello@onlychildartclub.com and we will respond within 48 hours.

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